FAQ Rubizz

Signing up
What information is required for registration?
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All you need is an email address and a password. This means that you can register in just a few seconds and connect to your dashboard using this information.

Do I need to have a business to use Rubizz and earn commissions?
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Anyone can share deals and earn money with Rubizz. There is no business use restriction.

Is my data shared with Rubizz's partners?
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Our privacy polity does not allow us to share your personal data with third parties. The information you enter on our website is stored in our servers and is never shared.

Is Rubizz free?
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Yes, Rubizz is free. We will not charge you for the use of the website.

How do I join?
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You may either click on the Start button on the Home Page or click the Sign Up link at the top right corner of each page. Once you provide an email and a password, you'll be ready to import your contacts, share deals and start earning money.

I forgot my password!
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Don't worry! We'll send you a new one! Click on the Forgot Password link found on the login page and enter your email address. Once the temporary password is recovered, you'll be able to change it by accessing your profile and settings.

My contacts
How do I add and remove contacts?
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To add contacts go to the Mailing List sections and click on Add Contacts. You may add them manually one by one or import them directly from your mailbox. To remove contacts, click on the blue dot on the right corner of the website. After this your contact will not receive any more recommendations from you. You can always re-subscribe someone by clicking on the red dot of the contact and selecting "Re-subscribe".

How many contacts can I add?
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There is no limit to the amount of contacts you can add.

Can I create group of friends?
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We assume that all your imported contacts should receive your recommendations. If a friend is interested in a deal you didn't send to him/her, then you will not receive a commission for that deal. It is suggested that you send your recommendations to as much people as you can.

What will my contacts receive if I add them to my Mailing List?
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All contacts you add to your Mailing List will receive deals shared by you. Once they receive the recommendation, they have the choice to interact with it or not.

If I don't want to share deals by email, is it possible to share them only on Facebook and/or Twitter?
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Yes, you may share your offers using only Facebook and/or Twitter.

One of my contacts no longer wishes to receive Rubizz deals from me. Can I unsubscribe him/her from my mailing list?
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If one of your contacts no longer wishes to receive your recommendations, they can easily unsubscribe by clicking "Unsuscribe" in any email sent by you. You also have the option of unsubscribing them yourself by accessing your Mailing List on your Rubizz account.

My recommendations
Can I choose the people I want to share deals with?
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Yes, you can choose and share deals with your mailing list, Facebook friends or Twitter followers.

Can I see the results of my recommendations?
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Yes. By accessing your dashboard you may see all your daily commissions and the number of people that have interacted with each deal you've shared.

Do my contacts need to click on the link I sent them in order for me to collect my commission?
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Yes. In order to receive a commission, your contact has to access the deal using the unique link you've shared via email, Facebook or Twitter.

One of my contacts has participated in one of my deals, but I see no commission. How is this possible?
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There are 2 possible explanations:
- Your contact has accessed the deal without using the unique link you shared.
- Your contact has already accessed this deal using a link sent by another member.

What happens if one of my contacts receives the same deals send by another Rubizz member?
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If one your contact receives the same deal from another member, then the commission will be issued only to the sender of the link that was accessed first.

What happens if one of my contacts uses the same deal twice? Do I receive the commission multiple times?
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A commission is issued only once per deal. In order to earn more commissions, your contact would have to access a different deal.

What happens if a contact clicks on an offer I sent but that it´s no longer available?
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A message will indicate the unavailability of this offer and other offers will be shown. If they participate in any of them, you will receive the corresponding commission.

My Piggy Bank
When will I receive the payment I requested?
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Once you reach a minimum balance of $50 you'll be able to request a deposit to your bank account. To do this, access your Rubizz account, click on Redeem My Piggy Bank and then on Request Deposit. The requested deposit will be made within 10 days.

Is there a limit to the amount that can be transferred to my bank account?
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There is no limit to the amount that can be deposited as long as you have a minimum balance of $50.

What are the different payment terms for my deposit request? What are the deadlines?
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We pay commissions by wire transfer. Before requesting a payment, please make sure that you've entered your bank information in your Rubizz account.

I requested a payment, but it's marked as "Pending" and has not changed.
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Once your deposit request is marked as "Pending", it will remain that way for a maximum of 5 days. Once the deposit is made, you will receive a confirmation email. Depending on your bank processing time, the deposit may take some additional time to be reflected in your account.

Do I have to report my commissions to the IRS?
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Rubizz is present in several countries and tax regulations are different in each one. We advise you to contact your accountant or the IRS to find out more about your specific case.

I requested to redeem my Piggy Bank. Do I have to wait for my Piggy Bank to reset to 0 in order to share more deals?
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Deposit requests do not interfere with deal sharing. All earned commissions will still be registered and paid when a new request is made.

My account
Can I change my password?
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Yes, and we recommend that you periodically change it. To change your password, go to your account settings at the top right corner, next to your name.

Is it mandatory to enter my bank account information?
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Yes. We deposit commissions exclusively by wire transfer. This means that your bank account information has to be entered in your account. This information is confidential and will not be shared with any third parties. Also, keep in mind that the provided information only allows us to make deposits and not withdrawals.

My bank account information has changed. How can I enter my new bank account information?
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By accessing your account settings, you'll be able to update your bank account information. A confirmation email will be sent after successfully updating the information.